AOL has recently began to block port 25. What does this mean for you, our customers? This means that you will no longer be able to use our Outgoing SMTP server to send mail if you connect with AOL. As a solution, AOL is allowing it's customers to use their Outgoing mail server and Outgoing mail port. Follow the steps below to make the needed changes.
- Open your mail client
- Navigate to the email account properties. (This varies depending on which type of email application you use)
- Find the Outgoing SMTP server and change it to:
smtp.aol.com
Note: You do not need to change the Incomming POP server.
- Once this is complete you will need to change the Outgoing SMTP server port. Use the below instructions to change this port number to 587.
Outlook Express
- Open Outlook Express.
- From the Outlook Express Tools menu, click Accounts
- Click the Mail tab
- Select your email account
- In the Properties dialog box, click the Servers tab
- Click the Advanced tab
- View the Outgoing mail (SMTP) Port
- Change the port number to 587
Outlook 2000
- Open Outlook 2000
- Click the Tools menu and then click Accounts
- Select your email account
- Click Properties
- In the Properties dialog box, click the Servers tab
- Click the Advanced tab
- View the Outgoing mail (SMTP) Port
- Change the port number to 587
Outlook 2002/03
- Open Outlook 2002/03
- On the Tools menu, click E-mail Accounts
- Click View or change existing e-mail accounts
- Select your email account
- Click Change
- Click More Settings
- Click the Advanced tab
- View the Outgoing mail (SMTP) Port
- Change the port number to 587
Entourage
- Open Entourage
- On the Tools menu, click Accounts.
- Select your email account
- Click Edit
- On the Account Settings tab, in the Sending Mail section, click "Click here for advanced sending options."
- View the Outgoing mail (SMTP) Port
- Change the port number to 587
Eudora
- Open Eudora
- Open Eudora
- Scroll down in the navigation pane and click Ports.
- View the Outgoing mail (SMTP) Port
- Change the port number to 587
Make sure that you save the changes was you are finished. If you have any questions about this feel free to contact our technical support department.
AOL Support Links:
